Privacy Policy

Last updated: 15 November 2024

Root Gbr  (“we”, “our”, “us”) operates the root-jewelry.com website (the “Service”).

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with third parties except as described in this Privacy Policy.

By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy. Unless otherwise stated, all terms used in this Privacy Policy have the same meanings as in our Terms of Use, available at [link to Terms].


1. Information Collection and Use

When you use our Service, we may ask you to provide certain information that may be used to contact or to identify you (“Personal Information”). Personal Information may include, but is not limited to:

  • Full name
  • E-mail address
  • Telephone number
  • Residential address
  • Historical purchase data
  • Log files

We also collect Log Data, which your browser sends when you visit our Service. This Log Data may include details such as your device’s IP address, browser type, browser version, the pages of our Service you visit, time and date of your visit, time spent on pages, and other statistics. Additionally, location data may be collected from IP addresses to help improve our services and tailor content for users.


2. Use of Cookies

Cookies are small data files that may include a unique anonymous identifier. These files are sent to your browser from a website and stored on your device.

We use cookies to collect information and enhance your experience with our Service. Our cookies include:

  • Essential cookies: Required for basic functionality.
  • Analytical cookies: Used to gather usage statistics.
  • Marketing cookies: Used to provide tailored advertising.

You can adjust your browser settings to reject cookies or to notify you when cookies are sent. Please note that some parts of our Service may be unavailable if cookies are disabled.

If you wish to manage your cookie preferences, a banner will allow you to select or decline specific types of cookies upon visiting our website.


3. Third-Party Services

We may employ third-party companies and individuals to assist with providing our Service or analyzing usage data.

Third parties may only access your Personal Information as required to perform their designated tasks and are obligated not to disclose it for other purposes.

We use the following third-party services:

  • Payment Processors: PayPal, Stripe to securely process payments.
  • Analytics: Google Analytics to gather insights on website usage.
  • Marketing: Hostinger Mail for sending newsletters and promotions.

For more information, please review the respective Privacy Policies of these services.


4. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Historical purchase data may be retained for up to 7 years to comply with tax and accounting requirements. Personal data will be deleted or anonymized upon request, except where retention is legally required.


5. Data Security

We implement commercially reasonable security measures to protect your Personal Information. However, please note that no method of data transmission or electronic storage is completely secure. While we strive to use strong measures to safeguard your data, we cannot guarantee absolute security.


6. Your Rights in Relation to Personal Information

In accordance with GDPR and other data protection laws, you have the right to:

  • Access your Personal Information.
  • Correct or update your data.
  • Request deletion of your data.
  • Object to or restrict data processing.
  • Transfer your data to another service.

To exercise these rights, please contact us using the details provided in this Policy.

If you are a resident of California, you have additional rights under the CCPA, including the right to opt out of data “sales” (even though we do not sell data) and request further information on data usage.


7. Children’s Privacy

Our Service is not directed at anyone under 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and become aware that your child has provided us with Personal Information, please contact us. We will promptly delete such data from our systems.


8. Compliance with Laws

We may disclose your Personal Information if required by law or in response to a legal request (such as a subpoena).


9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we recommend reviewing this Policy periodically.

Changes are effective upon posting. If changes are substantial, we will make an effort to notify you through our Service or by e-mail.


10. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: care@root-production.com